Insurance Placing: for the purpose of obtaining the insurance contract for the insured, we provide consulting service on losses prevention and risk assessments.
Risk Assessment: our risk experts can provide the custom-made survey and risk assessments according to the need of the insured.
Insurance Proposal: we provide tailor-made insurance schemes for our clients, in order to materialize the successful transfer of risks.
Specialty Classes: we cooperate with major insurance companies on the developments of new insurance classes to suit our clients’ special needs .
Insurance Documents Preparation: we prepare professional insurance documents for our clients, revealing relevant risks to the insurer in order to secure the most suitable cover under best terms and conditions with favorable rates for our clients
Insurance Bidding: For big insurance project, we work together with the clients on the insurance bidding. We assist our clients in the process of assessing the terms and conditions of the insurance cover and amending the relevant clauses. We negotiate favorable rates/ terms on behalf of our clients in their best interest while substantially lowering their costs of insurance.
Insurer's Selection: price quotation is only a small part of our insurance services. The credit and service of the insurer are among some of the most important aspects when choosing the right insurer. We evaluate the terms, cover, financial status, service standards as well as the credit rating of the insurer on behalf of our clients and assist on selection of the right insurer with the right placing procedure while our clients make the ultimate decision. We also provide professional reinsurance service for special insurance projects.
Insurance Placing: we will request the insurer to issue the policy and relevant documents as soon as the client confirms on the choice of its insurer. We will then check against the rates and terms and conditions before delivering the final policy to our clients in a timely manner.
Change of Conditions: risk conditions are under constant changes. When the original cover could no longer satisfy the needs of the clients, it will need to be adjusted to reflect the new situation of risks. This includes (but not limited to) the changes of: insurance elements, cover, beneficiary, errors and omissions. Therefore, the service of post-issuance of a policy is of great importance. We maintain a close relationship with our clients after a policy is issued to make sure the relevant risks are closely monitored and relevant changes are made in a timely manner to ensure the maximum protection of the interest of our clients.
Insurance Training: we also provide professional training on insurance clauses under the requirement of the clients. It greatly helps our clients to better understand the terms and conditions of their policies, protecting their interest by avoiding the devaluation of the insurance policy caused by obvious errors.
Reinsurance: we provide professional reinsurance services including reinsurance placing and claim services both in the domestic and international reinsurance market.
Renewal Service: before the expiration of the policy, we discuss the relevant issues with the clients on the review and redesign of the insurance cover whenever necessary to ensure the right cover and rates being applied to protect the interest of our clients. We also offer insurance bidding services if necessary.
Risk Management and Control: During high risk period, we will check the security methods of the insured object, and give the clients advance notice, information and suggestions on preventing accidents from happending. Risk control engineers will also be arranged to conduct unscheduled on-site inspection, or ask the clients about their security arrangements so that to minimise losses. During the whole insurance duration, we will communicate with the security department of the clients regularly or conduct on-site insepction and avoid hidden risks. For typical accidents, we will analyse in depth and send the risk prevention posters to the clients, or post on our website. When the insured object or the assured has accident or suffer losses, we will assist the insured or the beneficiary to deal with the survey and claim.
Dedicated professional claim service: The aim of insurance is to make sure the client receive in time compensation when an insured accident happens, and the losses can be reduced to the minimum level. Once an insured accident happens, we will arrange one of our professional claim handler to be in charge of this issue,and claim compensation from the insurance company on behalf of the assured or beneficiary. He will assist the client to collect claim evidence, check and review the document rigorously, make detailed claim management procedure. The latter includes establishing comprehensive report procedure, drafting loss analysis report , have claim negotiation with the insurance company with the authorization of the client and then submit the complete claim evidence to the insurance company and make sure the insurance company compensate in time and effectively. We will try our best to do all the claim works for the client and release the client from the complicated claim procedures. This helps the clients to save labor and time cost.
Legal support: When an issue or dispute related to insurance occurs, or it might have incurred legal actions, the client can inform us the first time they know it. We will provide our professional support to this lawsuit in relation to insurance aspect, and make sure that every part has been dealt with efficiently and fairly. When there is an disagreement with the insurance company, we will use our professional knowledge to negotiate with them.